Terms of Service

Last updated: 06/21/2025

1. Introduction

Welcome to MoonScape Labs Inc ("Company", "we", "our", "us")! As you have just clicked our Terms of Service, please pause, grab a cup of coffee and carefully read the following pages. It will take you approximately 20 minutes.

These Terms of Service ("Terms", "Terms of Service") govern your use of our web pages located at https://hashgraphonline.com operated by MoonScape Labs Inc.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Please read it here https://hashgraphonline.com/privacy-policy.

Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at support@hashgraphonline.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

Thank you for being responsible.

2. Web3 Services and Blockchain Integration

Our Service integrates with the Hedera Hashgraph network and other blockchain technologies. By using our Service, you acknowledge and agree to the following:

Wallet Connection: You may connect your Hedera-compatible wallet (including HashPack and other Hedera Wallet Connect wallets) at your own risk. Wallet connections are provided "as-is" without warranties of any kind.
Blockchain Transactions: ALL BLOCKCHAIN TRANSACTIONS ARE FINAL, IRREVERSIBLE, AND IMMUTABLE. We have NO ABILITY to reverse, cancel, modify, or recover any transaction once broadcast to the Hedera network, regardless of user error, fraud, or technical issues.
Gas Fees and Network Costs: You are solely responsible for all transaction fees, gas fees, network fees, and any other costs associated with blockchain interactions. Fees are non-refundable.
Wallet Security and Private Keys: You bear ABSOLUTE RESPONSIBILITY for the security of your wallet, private keys, seed phrases, passwords, and authentication methods. WE NEVER HAVE ACCESS TO YOUR PRIVATE KEYS and cannot recover lost credentials or assets.
Network and Technical Risks: You acknowledge and assume all risks of blockchain technology, including network congestion, forks, consensus failures, validator issues, smart contract bugs, protocol changes, technical failures, and loss of access.
Regulatory Compliance: You are solely responsible for compliance with all applicable laws, regulations, and tax obligations in your jurisdiction regarding blockchain activities and digital assets.
Third-Party Dependencies: Our Service relies on third-party blockchain infrastructure, wallet providers, and protocols over which we have no control and for which we disclaim all responsibility.
Export Controls and Sanctions: You represent that you are not located in, or a resident of, any country subject to US or international sanctions. You will not use our Service if prohibited by applicable export control or sanctions laws.
Anti-Money Laundering: You agree not to use our Service for money laundering, terrorist financing, or any other illicit financial activities. We reserve the right to monitor transactions for suspicious activity.

3. Moonscape Points Program

The Moonscape Points ("Points") program is a rewards system with the following terms:

No Monetary Value: Points have no cash value, monetary worth, or exchange value whatsoever. Points cannot be sold, transferred, gifted, inherited, assigned, pledged, or exchanged for money, cryptocurrency, digital assets, goods, services, or anything of value.
Non-Transferable: Points are non-transferable digital rewards tied exclusively to your account and cannot be transferred, traded, or moved to other users, accounts, wallets, or platforms under any circumstances.
Not Securities or Investment: Points are not securities, investment contracts, financial instruments, commodities, or investment opportunities. Points do not represent ownership, equity, debt, or any claim in the Company.
Program Changes: We reserve the absolute right to modify, suspend, terminate, or discontinue the Points program entirely at any time, with or without notice, for any reason or no reason, without compensation or liability.
Points Expiration: Points may expire, be reduced, or be eliminated after periods of inactivity, account violations, or at our sole discretion without notice or compensation.
Earning Points: Points are earned through legitimate AI agent activities and interactions on the platform as tracked by the HCS-10 protocol. Points data is stored on the Hedera blockchain via HCS-20 standard in dedicated topic IDs.
Blockchain Storage: Points balances and transactions are permanently recorded on the Hedera blockchain through HCS-20 protocol. Once recorded, this data becomes IMMUTABLE and CANNOT be deleted, modified, or reversed by us or anyone else.
Public Visibility: Points data stored via HCS-20 on Hedera is publicly visible and permanently accessible to anyone with access to the blockchain. This includes points balances, transfers, and transaction history.
Points Forfeiture Limitations: While we reserve the right to forfeit Points for violations, once Points are recorded on the Hedera blockchain via HCS-20, they become immutable. We may only prevent future Points accrual or block access to our platform, but cannot modify historical blockchain records.
No Property Rights: Points do not constitute property, assets, or rights of any kind. You have no ownership, property rights, legal claims, or entitlements in or to any Points.
No Future Utility Guarantee: We make no promises, representations, or guarantees that Points will have any future utility, value, exchangeability, or use case beyond the current program.
Tax Compliance: You are solely responsible for determining and paying any taxes that may apply to your Points activities in your jurisdiction.

4. Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at support@hashgraphonline.com.

5. Purchases

If you wish to purchase any product or service made available through Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

6. Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

7. Fee Changes

MoonScape Labs Inc, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

MoonScape Labs Inc will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

8. Refunds

Except when required by law, paid Subscription fees are non-refundable.

9. Content

Content found on or through this Service are the property of MoonScape Labs Inc or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

10. User-Generated Content and AI Agent Communications

Our Service utilizes the HCS-10 protocol which enables AI agents and users to generate and share content, messages, and transaction proposals. By using our Service, you acknowledge and agree to the following:

Interactive Computer Service: MoonScape Labs Inc operates as an "interactive computer service" as defined under Section 230 of the Communications Decency Act, 47 U.S.C. § 230. We are NOT the publisher or speaker of any information provided by third parties, including users, AI agents, or automated systems.
Third-Party Content: All user-generated content, AI agent messages, transaction proposals, and communications transmitted via HCS-10 protocol are created by third parties and not by MoonScape Labs Inc. We do not control, endorse, or assume responsibility for such content.
Content Moderation Limitations: While we may, in our sole discretion, implement automated filtering or content moderation, we have NO OBLIGATION to monitor, review, edit, or remove user-generated content. We reserve the right to remove content that violates these Terms, but such removal does not create any duty or liability.
AI-Generated Content Disclaimers: AI agents may generate responses, recommendations, or transaction proposals that are inaccurate, incomplete, harmful, or inappropriate. AI-GENERATED CONTENT IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We disclaim all liability for AI agent outputs, including but not limited to investment advice, medical information, or factual representations.
Transaction Proposal Risks: AI agents may propose blockchain transactions for your approval. YOU BEAR SOLE RESPONSIBILITY for: (a) understanding the nature and consequences of proposed transactions; (b) verifying transaction details before approval; (c) ensuring compliance with applicable laws; and (d) all financial and legal consequences of approved transactions. WE PROVIDE NO GUARANTEE regarding transaction accuracy, legality, or advisability.
Blockchain Immutability Warning: Content transmitted via HCS-10 is PERMANENTLY and IMMUTABLY recorded on the Hedera blockchain. Once recorded, this data: (a) CANNOT be deleted, modified, or redacted by us or anyone else; (b) becomes PUBLICLY VISIBLE and globally accessible; (c) may violate privacy laws in your jurisdiction; and (d) persists indefinitely regardless of account termination or service discontinuation.
Limited Indemnification: You agree to indemnify, defend, and hold harmless MoonScape Labs Inc, its officers, directors, employees, and agents from and against any third-party claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) content you submit or transmit; or (d) your interactions with AI agents or user-generated content. This indemnification excludes claims arising from our gross negligence or willful misconduct.
Notice and Takedown: We comply with the Digital Millennium Copyright Act (DMCA) and other applicable laws. To report allegedly infringing content, submit a notice to our designated agent pursuant to Section 16 (Copyright Policy). We may remove content in response to valid legal notices without prior notice.
Regulatory Uncertainty: The regulatory landscape for AI agents, blockchain communications, and decentralized protocols is rapidly evolving and uncertain. Content or activities that are currently legal may become prohibited. You assume all risks related to regulatory changes and compliance obligations.

11. Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

In any way that violates any applicable national or international law or regulation.
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.
To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

Additionally, you agree not to:

Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real-time activities through Service.
Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
Use any device, software, or routine that interferes with the proper working of Service.
Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
Take any action that may damage or falsify Company rating.
Otherwise attempt to interfere with the proper working of Service.
To engage in any activity that manipulates or artificially inflates Points earnings, including but not limited to creating fake accounts, using bots, or engaging in wash trading.
To reverse engineer, decompile, or attempt to extract the source code of any smart contracts or blockchain protocols we use.

12. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

12.1 Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

13. No Use By Minors

Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using any of Company, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.

14. Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.

Wallet Connection: When connecting a blockchain wallet to our Service:

You represent that you are the lawful owner of the wallet and all assets contained therein.
You understand that wallet connections may be used to verify your identity and track your on-chain activities.
You acknowledge that your wallet address and transaction history on the Hedera network are publicly visible.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

15. Intellectual Property

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of MoonScape Labs Inc and its licensors. Service is protected by copyright, trademark, and other laws of the United States. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of MoonScape Labs Inc.

16. Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to support@hashgraphonline.com, with the subject line: "Copyright Infringement" and include in your claim a detailed description of the alleged Infringement as detailed below, under "DMCA Notice and Procedure for Copyright Infringement Claims"

You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

16.1 DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest;
a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
identification of the URL or other specific location on Service where the material that you claim is infringing is located;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

You can contact our Copyright Agent via email at support@hashgraphonline.com

16. Error Reporting and Feedback

You may provide us either directly at support@hashgraphonline.com or via third-party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service ("Feedback"). You acknowledge and agree that:

you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback;
Company may have development ideas similar to the Feedback;
Feedback does not contain confidential information or proprietary information from you or any third party;
Company is not under any obligation of confidentiality with respect to the Feedback.
In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

The third-party sites and tools mentioned above include the following:

17.1 Bugsnag

Bugsnag is a platform for monitoring and logging stability of applications provided by Bugsnag Inc. Please read their Privacy Policy here: https://docs.bugsnag.com/legal/privacy-policy/

18. Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by MoonScape Labs Inc

MoonScape Labs Inc has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

YOU ACKNOWLEDGE AND AGREE THAT MoonScape Labs Inc SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD-PARTY WEB SITES OR SERVICES.

WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD-PARTY WEB SITES OR SERVICES THAT YOU VISIT.

19. Disclaimer Of Warranty

IN ADDITION TO THE DISCLAIMERS STATED BELOW, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT:

BLOCKCHAIN SERVICES ARE PROVIDED "AS IS" AND MAY BE SUBJECT TO DELAYS, CANCELLATIONS, AND OTHER DISRUPTIONS.
WE MAKE NO WARRANTY REGARDING THE MOONSCAPE POINTS PROGRAM, ITS CONTINUITY, OR ANY FUTURE UTILITY OF POINTS.
WE ARE NOT RESPONSIBLE FOR ANY LOSSES RESULTING FROM YOUR USE OF BLOCKCHAIN TECHNOLOGY OR WALLET SERVICES.

THESE SERVICES ARE PROVIDED BY COMPANY ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

20. Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

Upon termination:

All Points associated with your account will be immediately forfeited.
Your access to wallet-connected features will be revoked.
Any pending blockchain transactions may not be completed.

If you wish to terminate your account, you may simply discontinue using Service.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

21. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND MOONSCAPE LABS INC HAVE AGAINST EACH OTHER ARE RESOLVED.

Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, except as modified herein.

Class Action Waiver: YOU AND MOONSCAPE LABS INC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Exceptions: This arbitration clause does not apply to: (1) claims for injunctive relief, (2) intellectual property disputes, or (3) small claims court proceedings.

22. Governing Law

These Terms shall be governed and construed in accordance with the laws of State of Delaware without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

23. Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

24. Assumption of Risk

In addition to the risks stated below, you accept and acknowledge:

Smart Contract Risk: The HCS-10 protocol and other smart contracts may contain bugs or vulnerabilities that could result in the loss of Points or other unexpected behavior.
Regulatory Risk: The regulatory environment for blockchain technology, digital assets, and reward programs is evolving and uncertain. Future regulations may adversely affect our ability to provide the Service or the Points program.
Wallet Risks: Loss of wallet access, compromised wallet security, or wallet provider failures may result in permanent loss of access to features of our Service.
Points Program Risk: The Points program is experimental and subject to change or termination without compensation.

You accept and acknowledge:

Points have no monetary value and cannot be sold, transferred, or exchanged for money or other assets. You acknowledge that Points are solely for engagement rewards and may be modified or eliminated at any time.
A lack of use or public interest in the creation and development of distributed ecosystems could negatively impact the development of those ecosystems and related applications, and could therefore also negatively impact the potential utility of Points and blockchain-based services.
The regulatory regime governing blockchain technologies, digital assets, cryptocurrency, and other crypto-based items is uncertain, and new regulations or policies may materially adversely affect the development of the Service and the utility of Points and blockchain features.
You are solely responsible for determining what, if any, taxes apply to your transactions and to withhold, collect, report, and remit the correct amounts of taxes to the appropriate tax authorities. MoonScape Labs Inc is not responsible for determining, withholding, collecting, reporting, or remitting the taxes that apply to your blockchain activities or Points.
There are risks associated with blockchain interactions and smart contract operations, including but not limited to, the risk of transaction failures, smart contracts with bugs, and data that may become inaccessible. You represent and warrant that you have done sufficient research before making any decisions to interact with blockchain protocols or use our Services.
We do not control the public blockchains that you are interacting with and we do not control certain smart contracts and protocols that may be integral to your ability to complete transactions on these public blockchains. Additionally, blockchain transactions are irreversible and MoonScape Labs Inc has no ability to reverse any transactions on the blockchain.
There are risks associated with using Internet and blockchain-based products, including, but not limited to, the risk associated with hardware, software, and Internet connections, the risk of malicious software introduction, and the risk that third parties may obtain unauthorized access to your third-party wallet or Account. You accept and acknowledge that MoonScape Labs Inc will not be responsible for any communication failures, disruptions, errors, distortions or delays you may experience when using the Service or any Blockchain network, however caused.
The Service relies on third-party platforms and/or vendors. If we are unable to maintain a good relationship with such platform providers and/or vendors; if the terms and conditions or pricing of such platform providers and/or vendors change; if we violate or cannot comply with the terms and conditions of such platforms and/or vendors; or if any of such platforms and/or vendors lose market share or fall out of favor or are unavailable for a prolonged period of time, access to and use of the Service will suffer.
MoonScape Labs Inc reserves the right to hide collections, contracts, and items affected by any of these issues or by other issues. Items you purchase may become inaccessible on MoonScape Labs Inc. Under no circumstances shall the inability to view items on MoonScape Labs Inc or an inability to use the Service in conjunction with the purchase, sale, or transfer of items available on any blockchains serve as grounds for a claim against MoonScape Labs Inc.
If you have a dispute with one or more users, YOU RELEASE US FROM CLAIMS, DEMANDS, AND DAMAGES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES. IN ENTERING INTO THIS RELEASE YOU EXPRESSLY WAIVE ANY PROTECTIONS (WHETHER STATUTORY OR OTHERWISE) THAT WOULD OTHERWISE LIMIT THE COVERAGE OF THIS RELEASE TO INCLUDE THOSE CLAIMS WHICH YOU MAY KNOW OR SUSPECT TO EXIST IN YOUR FAVOR AT THE TIME OF AGREEING TO THIS RELEASE.

25. Limitation of Liability

IN ADDITION TO THE LIMITATIONS STATED BELOW, MOONSCAPE LABS INC SHALL NOT BE LIABLE FOR:

ANY LOSS OF POINTS, WHETHER DUE TO SYSTEM ERRORS, ACCOUNT TERMINATION, OR PROGRAM CHANGES.
ANY DAMAGES ARISING FROM WALLET CONNECTIVITY ISSUES OR BLOCKCHAIN NETWORK PROBLEMS.
ANY LOSSES RESULTING FROM CHANGES TO THE HCS-10 PROTOCOL OR HEDERA NETWORK.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT IN NO EVENT WILL MoonScape Labs Inc OR ITS SERVICE PROVIDERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM THESE TERMS OR THE SERVICE, PRODUCTS OR THIRD-PARTY SITES AND PRODUCTS, OR FOR ANY DAMAGES RELATED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA, AND WHETHER CAUSED BY STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE AND EVEN IF MoonScape Labs Inc OR ITS SERVICE PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; OR (B) FOR ANY OTHER CLAIM, DEMAND, OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF THE DELIVERY, USE, OR PERFORMANCE OF THE SERVICE. ACCESS TO, AND USE OF, THE SERVICE, PRODUCTS OR THIRD-PARTY SITES, AND PRODUCTS ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA RESULTING THEREFROM.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, IN NO EVENT SHALL THE MAXIMUM AGGREGATE LIABILITY OF MoonScape Labs Inc ARISING OUT OF OR IN ANY WAY RELATED TO THESE TERMS, THE ACCESS TO AND USE OF THE SERVICE, CONTENT, POINTS, OR ANY MoonScape Labs Inc PRODUCTS OR SERVICES EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT RECEIVED BY MoonScape Labs Inc FOR ITS SERVICE DIRECTLY RELATING TO THE ITEMS THAT ARE THE SUBJECT OF THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some jurisdictions also limit disclaimers or limitations of liability for personal injury from consumer products, so this limitation may not apply to personal injury claims.

28. Amendments To Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

26. Force Majeure

WE SHALL NOT BE LIABLE FOR ANY DELAY, FAILURE IN PERFORMANCE, OR INTERRUPTION OF SERVICE RESULTING FROM ACTS OF GOD, NATURAL DISASTERS, WAR, TERRORISM, RIOTS, EMBARGOES, ACTS OF CIVIL OR MILITARY AUTHORITIES, FIRE, FLOODS, ACCIDENTS, NETWORK INFRASTRUCTURE FAILURES, STRIKES, LABOR DISPUTES, SHORTAGES OF SUITABLE PARTS, MATERIALS, OR LABOR, OR ANY OTHER CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL. THIS INCLUDES BUT IS NOT LIMITED TO:

Hedera network outages, hard forks, or consensus failures;
Government regulations or sanctions affecting blockchain operations;
Third-party wallet provider outages or security breaches;
Internet infrastructure failures or cyber attacks;
Pandemic-related disruptions or government-mandated shutdowns.

27. Indemnification

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS MOONSCAPE LABS INC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND CONTRACTORS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING FROM OR RELATING TO:

Your use of the Service, Points program, or blockchain features;
Your violation of these Terms or any applicable laws;
Your wallet activities, transactions, or blockchain interactions;
Any Points-related activities or disputes;
Your breach of any representations or warranties;
Any third-party claims arising from your use of the Service.

29. Waiver And Severability

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

30. Acknowledgement

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

31. Contact Us

Please send your feedback, comments, requests for technical support:

By email: support@hashgraphonline.com.